Health & Social Services
1-WORLD LANGUAGE helps members of the healthcare industry achieve their language access goals by providing world-class over-the-phone interpreting services. Our highly skilled interpreters—screened, qualified and tested in medical interpreting—are quickly connected to you and your Limited English Proficient (LEP) clients through our state-of-the art telecommunications system. Working in tandem with our on-site qualified interpreters 1-WORLD LANGUAGE makes it possible for you to communicate effectively and accurately with your patients; not just in their language, but in ways that show you value their culture. We help your organization and staff say "We Speak Your Language."
HELPING YOU:
• Comply with government mandates
• Provide equal access for culturally diverse patient communities
• Manage interpreting costs
• Enhance patient relations and increase positive outcomes
• Meet or exceed Joint Commission (JCAHO) requirements
• Reduce the cost of LEP healthcare
SERVICE SPECIFICATIONS:
• Service 24 hours a day, 365 days a year
• Interpreter available in approximately 30 seconds or less
• Support for over 180 languages
• Language availability of 99.85%
• Live operators around the clock
• Interpreter access from any phone
• HIPAA compliant
• Call monitoring for quality assurance
• Skilled interpreters specializing in medical interpreting
PRICING AND REPORTING:
• Flat price per minute any time of day for any language
• No set-up fees or monthly minimums
• Comprehensive usage reporting and accountability
• Custom data collection
• Volume discounts based on aggregate customer group usage
• Real-time call data reports accessible online
• Individual billing and reporting for each facility/department
To learn more about our Telephonic Interpreting Implementation Materials:
CLICK HERE |
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